How to remove your Rakuten account

If you (would have) read the PP, you could know that it reads pretty well, as far as our favourite part concerns. And as we expected, you can delete your account with the exception of two reasons, exactly the one you can read in our AK FAQ: technical and legal. Sit with us and read:

You may ask to have the information on your account removed or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we “back up” the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.

So go ahead and ask them (be logged in): https://secure.rakuten.com/AC/contact/ContactEmail.aspx

This site was known as buy.com. Extra tag: delete buy.com account.

Direct removal link: https://secure.rakuten.com/AC/contact/ContactEmail.aspx

Helpful Trick: Removing online data

Publicly visible text/images often aren’t properly removed even when you succeed in removing an account. Try editing or removing them manually before removing the account itself. If you’re unsure what happens to your tracks: this can be found mostly in the Terms of Service/Privacy Policy; otherwise you can always contact Rakuten and ask personally. By the way, removal requests don’t necessarily mean your data will actually be removed (e.g. due to legal obligations).

If you can’t find any contact info and still wish to ask something, for example a question about what exactly is removed, about data retention, etc., you may contact the domain owners using this info.

Helpful Trick: Remove third-party logins

If you signed up for Rakuten using a third-party login such as Facebook or Twitter, you probably want to revoke all access from Rakuten. Click here to find out how.