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How to remove your WeChat account

WeChat and its website do not allow for easy account removal To remove a WeChat account, follow the instructions below.

These instructions suggest you have access to your account. To recover a lost password, use this link: http://support.wechat.com/getpassword?lang=en

Open up WeChat on your device and go to Settings. Click ‘Clear Chat History’ at the bottom of the list and confirm by clicking ‘Clear Chat History’.

Next, still in Settings, find and click ‘My Account’ and revoke, unlink and disconnect all third-party service(s) but keep your verified email address for verification purposes.

Now go to your profile and write down your WeChat ID, which is needed for the removal request.

Next, contact them per email:

Send a removal request via email: support@wechat.com

Politely ask for account removal. Include your account details and your WeChat ID.

3. Remove the app. That’s it!



Helpful Trick: Removing online data

Publicly visible text/images often aren’t properly removed even when you succeed in removing an account. Try editing or removing them manually before removing the account itself. If you’re unsure what happens to your tracks: this can be found mostly in the Terms of Service/Privacy Policy; otherwise you can always contact WeChat and ask personally. By the way, removal requests don’t necessarily mean your data will actually be removed (e.g. due to legal obligations).

Helpful Trick: Remove third-party logins

If you signed up for WeChat using a third-party login such as Facebook or Twitter, you probably want to revoke all access from WeChat. Click here to find out how.

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